adili Privacy Policy

adili ("we," "us," "our") is an online casino and sports betting platform operating at adili.bet, focused on serving Filipino players across Luzon, Visayas, and Mindanao. adili offers slot games, live casino tables, sports betting, Tongits Go, Bingo, and e-sports wagering — all transacted in Philippine Peso (PHP) with local payment methods.

For the purposes of the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), adili acts as the Personal Information Controller (PIC) in respect of the personal data you provide or that we collect about you through your use of the adili platform. This means we determine the purposes and means of processing your personal information.

This Privacy Policy applies to all personal data collected through the adili website, mobile interface, customer support channels, and any other touchpoint associated with adili.bet.

adili collects personal data from you in several ways — directly when you register and use our platform, automatically through your device and browser when you visit the site, and in some cases from third-party verification providers. The categories of personal data we collect include:

2.1 Registration & Identity Data

• Full legal name as it appears on your government-issued ID
• Date of birth (to verify that you are 21 years of age or older, as required under applicable Philippine gaming regulations)
• Residential address in the Philippines (barangay, city/municipality, province)
• Valid email address
• Philippine mobile number
• Username and encrypted password

2.2 Identity Verification (KYC) Documents

• Scanned or photographed copy of a government-issued photo ID (Philippine passport, driver's license, SSS ID, UMID, PhilSys national ID, or equivalent)
• Proof of address document (utility bill, bank statement, or barangay certificate dated within the last three months)
• Proof of payment method ownership where required (e.g., screenshot of your registered GCash or Maya account)
• Selfie photograph for facial verification, where requested

2.3 Financial & Transaction Data

• Deposit and withdrawal amounts, dates, and payment method references
• GCash, Maya, or bank account details used for transactions (reference numbers only — adili does not store full bank account credentials)
• Bonus and promotion history
• Wagering history, game activity, and account balance records

2.4 Technical & Usage Data

• IP address and approximate geolocation (city/region level)
• Device type, operating system, and browser information
• Session timestamps, pages visited, and features used on the adili platform
• Cookie identifiers and similar tracking technologies (see Section 6)

2.5 Communications Data

• Records of your communications with adili customer support (chat transcripts, email correspondence)
• Feedback, complaints, and survey responses you voluntarily submit
• Preferences you set for marketing communications

adili uses the personal data we collect for the following specific purposes. We do not use your data for any purpose incompatible with those listed below without first obtaining your separate consent:

adili processes your personal data only where we have a lawful basis for doing so under the Philippine Data Privacy Act of 2012 (RA 10173) and its Implementing Rules and Regulations. The legal bases we rely on are:

• Contractual Necessity: Processing necessary to perform the contract between you and adili — i.e., to operate your player account, process your transactions, and deliver the gaming services you have signed up for.
• Legal Obligation: Processing required to comply with applicable Philippine laws, including the Anti-Money Laundering Act (AMLA), PAGCOR regulations, and the Data Privacy Act itself — including mandatory KYC and transaction reporting obligations.
• Legitimate Interests: Processing necessary for adili's legitimate business interests where those interests are not overridden by your rights — including fraud prevention, platform security, responsible gaming monitoring, and service improvement analytics.
• Consent: Where we rely on your consent — specifically for direct marketing communications via email, SMS, or push notification — you may withdraw that consent at any time by contacting support or updating your communication preferences in your adili account dashboard. Withdrawal of consent does not affect the lawfulness of any processing carried out before it was withdrawn.

adili does not sell, rent, or trade your personal information. We share your data only in the following limited and controlled circumstances:

5.1 Service Providers (Personal Information Processors). adili engages trusted third-party vendors who process personal data on our behalf and strictly under our instruction. These include:

• Identity verification and KYC providers
• Payment processing partners (GCash, Maya, BPI, BDO, Metrobank, and other Philippine payment rails)
• Cloud hosting and infrastructure providers
• Customer support platform vendors
• Anti-fraud and risk management technology providers
• Game software providers whose titles are hosted on the adili platform

All such vendors are bound by data processing agreements that require them to maintain appropriate security standards and prohibit the use of your data for any purpose other than delivering services to adili.

5.2 Regulatory and Law Enforcement Authorities. adili may disclose your personal data to Philippine government agencies, regulatory bodies, and law enforcement authorities where required by law or in response to a valid legal process. This includes disclosures to the Anti-Money Laundering Council (AMLC), PAGCOR, and the National Privacy Commission (NPC) where legally mandated.

5.3 Business Transfers. In the event of a merger, acquisition, or sale of all or substantially all of adili's assets, your personal data may be transferred to the acquiring entity. You will be notified of any such transfer and of any material changes to this Privacy Policy that result from it.

5.4 With Your Consent. adili will share your data with any additional third party only where you have given your explicit prior consent to such sharing.

adili uses cookies and similar tracking technologies on the adili.bet website to improve your experience, maintain your session, and analyze platform usage. A cookie is a small text file placed on your device by your browser when you visit a website.

Types of cookies adili uses:

• Strictly Necessary Cookies: Required for the platform to function. These include session cookies that keep you logged in, security tokens, and load-balancing cookies. You cannot opt out of these without disabling use of the platform entirely.
• Functional Cookies: Remember your preferences such as language, currency display, and game lobby settings. These improve your experience but are not essential to platform operation.
• Analytics Cookies: Help adili understand how players navigate the platform — which pages are most visited, where sessions end, and how features are used. This data is aggregated and anonymized where possible.
• Marketing Cookies: Used only where you have consented, to deliver relevant adili promotions and bonus offers based on your activity on the platform. adili does not use third-party advertising networks or place cross-site tracking cookies for external advertising purposes.

You can control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the adili platform. For further details, refer to your browser's help documentation.

adili retains your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by applicable Philippine law. The following general retention periods apply:

• Active Account Data: Retained for the full duration of your account relationship with adili, plus a minimum of five (5) years following account closure, in accordance with AMLA record-keeping obligations.
• KYC Documents: Retained for a minimum of five (5) years from the date of account closure or the completion of the last transaction, whichever is later, as required by Philippine anti-money laundering regulations.
• Transaction Records: Retained for a minimum of five (5) years, as mandated by the Anti-Money Laundering Act and PAGCOR record-keeping requirements.
• Customer Support Records: Retained for three (3) years from the date of the interaction, or longer if the interaction is connected to a dispute or legal proceeding.
• Marketing Consent Records: Retained for three (3) years from the date of consent or the date consent was withdrawn, whichever is later.
• Technical & Usage Data: Typically retained in identifiable form for up to twenty-four (24) months, after which it is aggregated or anonymized for analytical purposes.

Upon expiry of the applicable retention period, adili will securely delete or anonymize your personal data in a manner that prevents reconstruction or identification.

adili implements a comprehensive set of technical and organizational measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. These measures include:

• TLS/SSL encryption for all data transmitted between your device and the adili platform
• AES-256 encryption for sensitive data stored on adili servers, including KYC documents and payment references
• Strict role-based access controls limiting which adili staff can access personal data, on a need-to-know basis only
• Two-factor authentication (2FA) enforced for all adili staff accessing internal systems
• Regular third-party penetration testing and security audits of the adili platform
• 24/7 automated monitoring and alerting for unusual access patterns or potential breaches
• Staff training on data privacy obligations under RA 10173 and adili's internal data handling policies

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, adili will notify the National Privacy Commission (NPC) within seventy-two (72) hours of becoming aware of the breach, and will notify affected players without undue delay where required by law.

Under the Philippine Data Privacy Act of 2012 (RA 10173), you have the following rights in relation to the personal data adili holds about you. To exercise any of these rights, contact adili's Data Protection Officer at [email protected]:

• Right to Be Informed: The right to be told what personal data adili collects about you and how it is used — which this Privacy Policy fulfills.
• Right of Access: The right to request a copy of the personal data adili holds about you, along with information about how it is being processed.
• Right to Rectification: The right to request correction of inaccurate or incomplete personal data adili holds about you. You can update many details directly in your adili account dashboard.
• Right to Erasure: The right to request deletion of your personal data where it is no longer necessary for the purpose it was collected, where you have withdrawn consent, or where processing is unlawful — subject to adili's legal retention obligations under AMLA and PAGCOR regulations, which may override this right in specific cases.
• Right to Object: The right to object to processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests where your specific situation justifies it.
• Right to Data Portability: The right to receive your personal data in a structured, commonly used, machine-readable format and to transmit it to another controller where technically feasible.
• Right to Lodge a Complaint: The right to file a complaint with the National Privacy Commission (NPC) of the Philippines if you believe adili has not handled your personal data in accordance with RA 10173.

adili will respond to all data subject rights requests within fifteen (15) business days of receipt. Complex requests may require additional time, in which case we will notify you of the expected timeline. Identity verification may be required before adili processes your request to prevent unauthorized disclosure.

The adili platform is strictly for individuals who are 21 years of age or older, in accordance with applicable Philippine gaming regulations. adili does not knowingly collect or process personal data from individuals under the age of 21.

If adili discovers or is notified that personal data has been collected from a person under the age of 21, we will immediately suspend the associated account, delete the personal data in question, and report the incident to the appropriate regulatory authorities where required.

If you are a parent or guardian and believe that your child or a minor in your care has registered on adili or provided personal data to us, please contact [email protected] immediately so we can take prompt action.

adili's primary operations and data storage are based in the Philippines. However, some of our third-party service providers — including cloud infrastructure, identity verification, and game software providers — may process your personal data on servers located outside the Philippines.

Where personal data is transferred outside the Philippines, adili ensures that adequate safeguards are in place to protect your data to a standard at least equivalent to that required under RA 10173. These safeguards include contractual clauses in our data processing agreements with overseas vendors requiring them to implement appropriate technical and organizational security measures.

adili will not transfer your personal data to jurisdictions that do not provide an adequate level of data protection without first implementing appropriate contractual or legal safeguards, and without informing you of such transfers where required by law.

adili reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable Philippine law, or regulatory requirements. The updated policy will be posted on this page with a revised effective date at the top.

Where changes are material — for example, changes to the categories of data we collect, new purposes for which we use your data, or changes to your rights — adili will notify registered players via email or an in-platform notification at least seven (7) days before the changes take effect.

Your continued use of the adili platform after the effective date of any update constitutes your acknowledgment of the revised Privacy Policy. If you do not agree with the updated terms, you should cease using the platform and may request voluntary account closure by contacting our support team.

adili has designated a Data Protection Officer (DPO) in accordance with the requirements of the Philippine Data Privacy Act and its Implementing Rules and Regulations. The DPO is responsible for overseeing adili's compliance with RA 10173 and serves as the primary point of contact for all privacy-related queries and data subject rights requests.

To contact adili's Data Protection Officer or to exercise any of your data subject rights described in Section 9, please reach out using the following contact details:

• Email: [email protected]
• Subject Line: "Privacy / Data Subject Rights Request"
• Response Time: Within 15 business days
• Support Hours: 24 hours a day, 7 days a week
• Languages: English and Tagalog

If you are not satisfied with adili's response to a privacy concern, you have the right to escalate your complaint to the National Privacy Commission of the Philippines (NPC) at privacy.gov.ph (for reference only — not a clickable link on adili).